Frequently asked questions
Know what to expect.
Answers about Global Vega, Pro billing intervals, supported platforms, subscriptions and the product's limits.
What is Global Vega?
Global Vega brings market news, source context and AI-assisted analysis into one experience for people following market-relevant developments.
Who is it intended for?
Global Vega is designed for people who want to examine market news and the global developments that may affect companies and markets.
What does Pro currently include?
Monthly and yearly billing provide the same Global Vega Pro access. See the plans page for the current offer and purchase availability.
What changes between monthly and yearly?
Monthly and yearly are billing intervals for the same Global Vega Pro product. The current price and renewal terms will be shown before checkout.
Which platforms can I use today?
Visit the availability page or contact support for help with app access and supported platforms.
Does a purchase carry across supported devices?
Use the Global Vega account that owns your qualifying access. Platform availability is separate from your subscription; check availability before choosing a client.
What does directional interpretation mean?
It describes an interpretation of how an event may affect a market or entity. It is not a guarantee of the direction, size or timing of a future move.
How are facts, analysis and uncertainty distinguished?
Reported facts describe what the available evidence establishes. Analysis interprets possible relevance. Uncertainty identifies missing evidence, limits and alternative explanations. Read the methodology for more context.
Does Global Vega place trades or guarantee outcomes?
No. Global Vega is an informational product. It does not execute trades or guarantee market outcomes. Users remain responsible for their own investment decisions and independent diligence.
How do I manage or cancel a subscription bought through Apple, Google or the web?
Manage a subscription through the provider that owns your purchase. Check account status for available management options, or contact support if you need help identifying the provider.
What happens to remaining paid access after cancellation?
When cancellation takes effect at the end of a billing period, access continues through the paid-through expiry shown by your purchase provider. Check your account and the cancellation policy for applicable details.
How do I get support or request account deletion?
General support questions may be sent to support@globalvega.app. Privacy-related requests may be sent to privacy@globalvega.app. Contact the privacy address for account-deletion questions. Do not send passwords, one-time codes or payment-card information.
Where can I get help with browser access?
Contact Global Vega support for browser access information. If you already subscribe, use the account that owns your access and check your subscription before purchasing again.
What is the website refund policy?
Refund handling depends on the provider that owns the purchase and the applicable terms. Read the refund policy or contact support before starting another purchase.